Threat Information Center
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E-mail To Support
If you have a file that you would like Sybari to inspect, please send it in a password protected zip file with the password "infected" to:
Please include the following information in your e-mail message:
The name(s) of the scan engine(s) you were running when the file was detected and which engine(s)--if any--detected it.
The Messaging/File Sharing Software you are using (Exchange, SharePoint, Domino, SMTP, or IM) and the platform it is running on.
A description of what you saw on your system and why you think the file contains a virus.
After submitting the potential virus, please notify or your Premium Support representative that you have submitted a virus.
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